1. Introduction

Hound AI (“Hound,” “we,” “us,” or “our”) operates the website tryhound.io and provides AI-powered lead intelligence services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Account Information: When you register or request a free trial, we collect your name, email address, phone number, business type, and market/city.

Lead Data: We aggregate and analyze information from proprietary data sources, including proprietary data sources and licensed databases, to generate lead intelligence briefs for our customers.

Usage Data: We automatically collect information about how you interact with our platform, including pages visited, features used, and device information.

Cookies: We use essential cookies for session management. We do not use third-party tracking cookies.

3. How We Source Lead Data

Hound generates lead intelligence from proprietary data sources, publicly available records, and licensed data partnerships. All data is processed, analyzed, and scored by our AI systems to deliver actionable intelligence briefs.

4. TCPA Compliance

Hound is committed to compliance with the Telephone Consumer Protection Act (TCPA). All phone numbers provided in our intelligence briefs are checked against the National Do Not Call (DNC) Registry. Customers are responsible for ensuring their own outreach practices comply with all applicable federal, state, and local telemarketing regulations. Hound does not authorize or condone robocalling, auto-dialing, or mass text messaging using leads provided through our platform.

5. How We Use Your Information

We use collected information to:

Provide and maintain our lead intelligence services
Process your account registration and free trial requests
Communicate with you about your account and services
Improve and optimize our platform
Comply with legal obligations

6. Data Retention

We retain your account information for as long as your account is active or as needed to provide services. Lead data is refreshed on a rolling basis and historical lead data is retained for up to 12 months. You may request deletion of your account data at any time by contacting us.

7. Data Sharing

We do not sell your personal account information to third parties. We may share information with service providers who assist in operating our platform (e.g., hosting, email delivery) under strict confidentiality agreements.

8. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your account and associated data
Opt out of marketing communications

To exercise any of these rights, contact us at the address below.

9. Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest. However, no method of electronic transmission or storage is 100% secure.

10. Contact

If you have questions about this Privacy Policy, contact us at:

Hound AI
Phoenix, AZ 85032
Email: support@tryhound.io